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AI Product DesignConversational AIUX Research

Agentic AI Hiring Assistant

How an AI assistant qualified candidates, booked interviews, and surfaced top matches so employers could make faster, more confident hires.

Company

Jobcase

Role

Senior Product Designer

Timeline

2025

Platform

Web & Mobile

AI Hiring Assistant product overview

Background

Jobcase is a platform dedicated to empowering workers, with over 100 million members connecting to find jobs, share advice, and navigate work. It operates as a two-sided marketplace. Members manage job searches and access community support, while employers post roles, engage candidates, and manage hiring.

This case study focuses on improving the employer experience, where I designed an AI assistant to reduce hiring friction for small business owners and resource-limited teams.

Problem

Employers were stuck doing repetitive, manual hiring tasks with no smart tools to help.

Small business employers using Jobcase struggled with repetitive tasks like screening, scheduling, and follow-up. They lacked tools that offered intelligent automation while maintaining control and transparency over the process.

Hypothesis

"If I design an AI assistant that can independently screen candidates, coordinate interviews, and communicate through natural, accessible interfaces, while giving employers visibility and control, I can reduce time-to-hire, increase engagement, and improve hiring outcomes for resource-limited teams."

Research

Employers wanted automation they could trust, control, and understand.

I ran research sessions with 9 employers through UserTesting.com to validate value propositions, scheduling flows, and comfort with AI autonomy. Key findings:

  • Employers wanted visibility and optional override, not full automation
  • Email and web were preferred channels for professionalism and clarity
  • Scheduling needed to be fast and low effort
  • The assistant's tone needed to feel human, not robotic

These findings shaped how I approached transparency, fallback logic, assistant voice, and scheduling defaults throughout the design.

Solution

An assistant that could draft, screen, schedule, score, and communicate across modalities.

Candidate Scoring Dashboard

01

Candidate Scoring Dashboard

A visual system for the AI to tag and score applicants based on role fit, giving employers an instant read on candidate quality without manual screening.

Dashboard Breakdown

02

Dashboard Breakdown

  1. 1

    KPI summary strip

    Layered detail lets managers start with summary rows, drill into charts, and open full breakdowns only when they need them.

  2. 2

    Bar chart

    Proportional bars show scannable candidate drop-off stage by stage.

  3. 3

    AI-surfaced insight

    AI-generated insights surface the biggest drop-off as a system recommendation, no manual analysis required.

  4. 4

    Stage breakdown

    Rejection reasons like resume mismatch or screener filter make AI screening decisions easy to review.

AI Candidate Screening Chat

03

AI Candidate Screening Chat

A conversational interface where the AI qualified applicants through chat before presenting interview options, filtering candidates before any employer time was spent.

Interview Scheduling

04

Interview Scheduling

After passing AI screening, candidates were prompted to self-schedule an interview with the hiring manager, removing back-and-forth entirely.

Results

9 / 9

Employers validated the prototype. Every participant confirmed the assistant would significantly improve their hiring outcomes.

10

New UI components introduced, establishing patterns for future agentic AI workflows at Jobcase.

1st

Complete AI hiring assistant prototype that set the standard for agentic AI product design across the company.